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Beware of Spartan
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Supporting Member of Barthmobile.com 6/17
Picture of Richard_Muise
posted
I have ordered parts from Spartan twice in the recent past and both times, they sent me the wrong parts! Anyone have a source of chases parts that's good for older units like ours?


R.P.Muise 1994 Breakaway/Cummins 5.9/Allison transmission/Spartan Chassis
 
Posts: 544 | Location: Springfield, Massachusetts | Member Since: 10-13-2005Reply With QuoteReport This Post
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Someone said try www.the bus guy.com
 
Posts: 87 | Location: Ruskin flordia | Member Since: 08-06-2016Reply With QuoteReport This Post
Supporting Member of Barthmobile.com 6/17
Picture of Richard_Muise
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I am stunned! I wrote a letter to the CEO of Spartan and within 48 hours, I got a phone call from one of their head honchos, apologizing for my inconvenience, offering to reimburse me for my last two orders of back parts and even the labor for removing the springs the first time. Stay tuned.


R.P.Muise 1994 Breakaway/Cummins 5.9/Allison transmission/Spartan Chassis
 
Posts: 544 | Location: Springfield, Massachusetts | Member Since: 10-13-2005Reply With QuoteReport This Post
Supporting Member of Barthmobile.com 10/08
Picture of MWrench
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Good to hear Richard! While I have not had many troubles with getting repair parts, some things have changed in their data base. No sure if it was done correctly. Always have your VIN number handy and insist that they go to their microfiche for part numbers and cross check.

Even that may not work as Steve VW reported they have his listed with disk rear brakes and he has drum brakes.

As mentioned, the bushings I receive from Cummins were in fact not correct, The diameter and length of the outer shell were correct but the inner sleeve was almost 1/2 inch too short. Found replacement parts here locally, same part that you had to get.


Ed
94 30' Breakaway #3864
30-BS-6B side entry
230 Cummins, Allison 6 speed
Spartan chassis
K9DVC
 
Posts: 1888 | Location: Los Gatos, CA | Member Since: 12-08-2005Reply With QuoteReport This Post
Supporting Member of Barthmobile.com 6/17
Picture of Richard_Muise
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Ed, Glad to hear you resolved your issue as well. I did give them the VIN number and still got the wrong parts. They promised to call me when they figure out what went wrong.


R.P.Muise 1994 Breakaway/Cummins 5.9/Allison transmission/Spartan Chassis
 
Posts: 544 | Location: Springfield, Massachusetts | Member Since: 10-13-2005Reply With QuoteReport This Post
Supporting Member of Barthmobile.com 2/16
Captain Doom
Picture of Rusty
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Your experience is odd - the opposite of mine. The only glitches were the rubber bushings for the panhard rod and an extra brake hose when I replaced them all.


Rusty


MilSpec AMG 6.5L TD 230HP; built-to-order by Peninsular Engines:  Hi-pop injectors, gear-driven camshaft, non-waste-gated, high-output turbo, 18:1 pistons.  Fuel economy increased by 15-20%, power, WOW!"StaRV II"

'94 28' Breakaway: MilSpec AMG 6.5L TD 230HP

Nelson and Chester, not-spoiled Golden Retrievers

Sometimes I think we're alone in the universe, and sometimes I think we're not.
In either case the idea is quite staggering.
- Arthur C. Clarke

It was a woman who drove me to drink, and I've been searching thirty years to find her and thank her - W. C. Fields
 
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